This Privacy Policy explains how Unattended Oy (“Unattended Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit unattended.company or otherwise interact with our company online presence. It also describes general privacy practices for mobile applications we publish, unless a specific product provides a more detailed policy. By using this website or our apps, you agree to the practices described below.
1. Who We Are
The data controller for this website and our published apps is Unattended Oy, a company registered in Finland under Business ID 3622216-6. For privacy questions or requests, contact us at frank@unattended.company.
2. Scope
This policy applies to unattended.company and related pages operated by Unattended Oy. Individual apps and services may collect additional information and are governed by their own privacy policies where those policies provide more detail for that product.
3. Our Apps
When you use our mobile applications, product-specific privacy practices may apply. For example, Poemly is described in the Poemly Privacy Policy on poemly.app, including information about accounts, in-app content, subscriptions, and device data. Please read the applicable product policy before using an app.
4. Information We Collect
Depending on how you interact with us, we may collect:
- Website and contact information. Information you provide when you contact us (such as your name, email address, and the content of your message) or when you subscribe to updates, if offered.
- Technical and usage data. Information automatically collected when you visit the website, such as IP address, browser type, device type, referring pages, and approximate location derived from IP. We may use cookies or similar technologies as described in Section 12.
- App-related information. If you use our apps, we may collect information described in the relevant product privacy policy, such as account identifiers, usage events, crash reports, and content you create in the app.
- Communications. Messages you send us for support, legal notices, or other inquiries.
5. How We Use Information
We use the information we collect to:
- Operate, maintain, and improve the website and our apps
- Respond to your inquiries and provide support
- Send transactional or service-related messages where appropriate
- Monitor performance, diagnose technical problems, and prevent abuse or fraud
- Comply with applicable legal obligations
- Understand aggregate use of the website and improve our products
6. Legal Bases for Processing
Where the GDPR or similar laws apply, we process your information on the basis of performance of a contract (to respond to your requests or provide an app you use), our legitimate interests (to operate and secure our services and improve them), your consent (for optional communications or non-essential cookies where required), and compliance with legal obligations.
7. How We Share Information
We do not sell your personal information. We share data only with vetted service providers that help us operate the website and our apps (for example, hosting, authentication, email delivery, analytics, and payment or subscription platforms used by our apps), and only to the extent necessary for them to perform their functions. We may also disclose information if required by law, to enforce our Terms of Service, or to protect the rights, safety, and property of Unattended Oy or others.
8. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. If you delete an account in one of our apps, we will handle deletion as described in the applicable product policy (for example, permanent removal within 30 days where stated, except records we must retain for legal, tax, or security reasons). Anonymized, aggregated data that cannot reasonably be linked back to you may be retained.
9. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, restrict or object to certain processing, and withdraw consent at any time. To exercise these rights, contact frank@unattended.company. You also have the right to lodge a complaint with your local data protection authority. In Finland, the supervisory authority is the Office of the Data Protection Ombudsman (tietosuoja.fi).
10. Security
We use appropriate technical and organizational measures, including encryption in transit and at rest where applicable, access controls, and routine security practices, to protect your information. No method of transmission or storage is perfectly secure, but we work to safeguard your data.
11. Children's Privacy
Our website and apps are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
12. Cookies and Similar Technologies
We may use cookies and similar technologies on the website to remember preferences, measure traffic, and improve performance. Where required by law, we will ask for your consent before using non-essential cookies. You can control cookies through your browser settings; disabling cookies may affect some site features.
13. International Transfers
Your information may be processed in countries other than your own, including countries outside the European Economic Area. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms to protect your data.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide notice on the website or by email. Your continued use of the website or our apps after changes take effect constitutes your acceptance of the revised policy.
15. Contact Us
For any questions, requests, or concerns about this Privacy Policy or your personal data, contact Unattended Oy at frank@unattended.company.